The Senior Manager Client Services would be responsible for a full range of commercial business activities and client relationship management in support of one or more client LOBs and/or programs. They would be required to work closely with senior leadership in managing the day-to-day operations of the business and assume revenue accountability for the program. They would be providing assistance and advice in intermediate and long-range business planning and development of account strategy. In some situations, this position may be responsible for a portfolio of clients and responsibilities will expand to include management of a larger staff of program managers and additional executive-level client interaction.
Job ID
2026-25615
Job Locations
PK-Karachi
Job Post Information* : Posted Date
3 months ago(2/24/2026 6:10 AM)
Job Summary
Ibex, on behalf of one of its international clients, is seeking a high-performing and articulate professional to join its team as a Client – HR Domain. This is a fixed night shift, onsite, client-facing role (Monday to Friday) that offers direct exposure to a global HR environment, where professionalism, strong communication, and ownership are essential. The position provides an excellent opportunity to work closely with international stakeholders, leverage HR systems expertise, and grow within a...
Job ID
2026-24710
Job Locations
PK-Karachi
Job Post Information* : Posted Date
3 months ago(1/29/2026 12:23 PM)
Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or...
Job ID
2025-21405
Job Locations
PK-Lahore
Job Post Information* : Posted Date
11 months ago(6/23/2025 10:06 AM)
We are looking for a detail-oriented Marketing SEO Analyst to join our team. The ideal candidate will be responsible for optimizing website content, conducting keyword research, analyzing SEO performance, and implementing strategies to improve search engine rankings. You will work closely with the marketing team to drive organic traffic and enhance online visibility.
Job ID
2025-20430
Job Locations
PK-Lahore
Job Post Information* : Posted Date
3 weeks ago(4/20/2026 7:00 AM)
ibex. Learning Academy (ILA) is a leading educational platform based in Lahore. We are looking for dedicated and passionate individuals to join our customer support team as Certified Customer Service Professionals (CCSP).
The role offers a unique opportunity to become certified in and excel in the customer service industry through ibex. Pakistan’s specialized program. Our ILA team in Lahore comprise of highly qualified trainers dedicated to equipping potential candidates with good written and verbal communication and English skills.
We closely observe and guide the individuals, part of the ILA program to help them refine their skills and...
Job ID
2025-19705
Job Locations
PK-Karachi
Job Post Information* : Posted Date
1 month ago(3/31/2026 8:00 AM)
ibex. Learning Academy (ILA) is a leading educational platform based in Karachi. We are looking for dedicated and passionate individuals to join our customer support team as Certified Customer Service Professionals (CCSP).
The role offers a unique opportunity to become certified in and excel in the customer service industry through ibex. Pakistan’s specialized program. Our ILA team in Karachi comprise of highly qualified trainers dedicated to equipping potential candidates with good written and verbal communication and English skills.
We closely observe and guide the individuals, part of the ILA program to help them refine their skills and...
Job ID
2025-19704
Job Locations
PK-Karachi
Job Post Information* : Posted Date
2 months ago(3/5/2026 5:41 AM)
We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
Job ID
2024-14577
Job Locations
PK-Karachi
Job Post Information* : Posted Date
3 months ago(2/2/2026 11:44 AM)
In this role, you will be the first point of contact for customers, handling a variety of inquiries and issues. The ideal candidate is a patient and professional communicator, an effective multitasker, and is passionate about providing world-class customer support.
Job ID
2024-14316
Job Locations
PK-Lahore
Job Post Information* : Posted Date
2 years ago(5/22/2024 8:16 AM)
We're on the hunt for an Outbound & Inbound Customer Facilitation Specialist to join our Operations team. In this full-time role, you'll dive into the exciting world of clinical and pharmaceutical research, setting up appointments for medical tests and surveys, and managing data like a pro. If you're sincere, compassionate, and ready to make a difference, keep reading!
Job ID
2024-13920
Job Locations
PK-Lahore
Job Post Information* : Posted Date
2 years ago(3/6/2024 12:08 PM)
We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
Job ID
2024-13817
Job Locations
PK-Islamabad
Job Post Information* : Posted Date
1 month ago(3/31/2026 8:00 AM)
We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
Job ID
2024-13816
Job Locations
PK-Lahore
Job Post Information* : Posted Date
2 years ago(4/2/2024 1:35 PM)
Product Support Technicians are information technology (IT) professionals who provide technical support to internal/external users and clients as required. The Product Support Technician will be required to solve basic technical problems and provide support to resolve network, systems and software relating issues/requests. The goal is to make sure that customer experience value is maintained to meet the organizational goals.
Job ID
2024-13789
Job Locations
PK-Lahore
Job Post Information* : Posted Date
1 month ago(4/10/2026 10:00 AM)
ibex. Pakistan is hiring Customer Support Representatives in Lahore for a leading international eCommerce client (US & UK region).
This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support.
This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.
Job ID
2024-13787
Job Locations
PK-Lahore
Job Post Information* : Posted Date
2 years ago(3/15/2024 2:21 PM)
ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client’s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
Job ID
2024-13786
Job Locations
PK-Lahore
Job Post Information* : Posted Date
1 month ago(3/31/2026 8:00 AM)
ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client’s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
Job ID
2024-13783
Job Locations
PK-Karachi
Job Post Information* : Posted Date
1 month ago(3/31/2026 8:00 AM)
ibex. Pakistan currently have a job opening for the role of Customer Success Specialist in Karachi. In this role, you will be representing top international companies and provide customer support to their US-based customers. You will be responsible for handling a large number of incoming calls/chats for customer issues and inquiries on a daily basis.
The ideal candidate should have excellent English and communication skills, communicate professionally and multitask effectively. They should be discrete while handling sensitive and be passionate about providing world-class...
Job ID
2024-13782
Job Locations
PK-Karachi
Job Post Information* : Posted Date
2 years ago(9/7/2024 2:21 PM)
We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect – the one who instantly comes up with solutions to deliver an outstanding customer experience.
Job ID
2024-13774
Job Locations
PK-Islamabad
Job Post Information* : Posted Date
1 year ago(3/31/2025 8:00 AM)
ibex. Pakistan is offering an exciting fresh job opportunity in Islamabad! We are looking for a Customer Success Specialist within the operations department who will be responsible for handling a large number of incoming calls for customer issues and inquiries on a daily basis.
The ideal candidate should have good excellent English and communication skills, be professional, empathetic and discrete while handling sensitive information. They should also have the ability to manage multiple priorities with a calm and results-focused approach.
Having prior experience in dealing with international customers – even better if they were based in USA – is a big plus. But...
Job ID
2024-13773
Job Locations
PK-Karachi
Job Post Information* : Posted Date
2 years ago(9/1/2024 2:21 PM)
The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolution to customers by performing a diagnosis of the issue while guiding customers through the claim filing process that gives them a resolution via phone call. The Support will also be assisting customers with other queries/concerns and providing an accurate resolution as per the defined processes. We are looking for people who have a flare in dealing with international customers, but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too!
Job ID
2024-13772
Job Locations
PK-Islamabad
Job Post Information* : Posted Date
1 month ago(3/31/2026 8:00 AM)
ibex. Pakistan has a recent job vacancy for a Client/Customer Support Specialist in Islamabad or Rawalpindi. The candidate will be a key member of the customer service team, and will be tasked with assisting clients/customers by actively listening to their concerns, answering their questions, and resolving their issues related to the company’s products or services.
The ideal candidate should have good excellent English and communication skills, be professional, empathetic and discrete while handling sensitive information. They should also have the ability to manage multiple priorities with a calm and results-focused approach and be passionate about working in a dynamic customer support...
Job ID
2024-13769
Job Locations
PK-Karachi
Job Post Information* : Posted Date
1 month ago(3/31/2026 7:00 AM)
ibex. Pakistan currently have a job opening for the role of Customer Success Specialist in Karachi. In this role, you will be representing top international companies and provide customer support to their US-based customers. You will be responsible for handling a large number of incoming calls/chats for customer issues and inquiries on a daily basis.
The ideal candidate should have excellent English and communication skills, communicate professionally and multitask effectively. They should...
Job ID
2024-13766
Job Locations
PK-Islamabad
Job Post Information* : Posted Date
1 month ago(3/31/2026 8:00 AM)
We are looking for a Fraud and Risk Agent to help monitor and review transactions for unusual or suspicious activity. You will investigate possible fraud, work with other teams to solve problems, and help improve how we prevent future issues.
Job ID
2024-13763
Job Locations
PK-Lahore
Job Post Information* : Posted Date
2 years ago(2/19/2024 4:19 PM)
Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or...
Job ID
2022-5781
Job Locations
PK-Karachi
Job Post Information* : Posted Date
2 years ago(4/15/2024 9:39 AM)
Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or...